I have tested with several Movies that this was happening with along with a few TV show episodes. The Plex dance does seem to fix the issue. Is there a way to see what content is affected by this issue and what content is not?
Or once I hit one of these movies, remove it rescan to be able to resume the conversion with out having to delete the whole queue of movies and reconvert them.
Plex doesnāt know thereās an issue. If Plex has matched a movie, it believes things are OK.
That would be a neat enhancement - if Plex displayed (or even stored in the DB for advanced use) a āmatch confidenceā value. Shows with lower confidence would be worth having a human investigate.
I donāt understand your second comment about deleting the optimization queue. You should be able to remove individual items from that queue. What behavior do you see?
If I hit one of these items, then pause the conversion queue. I remove the bad item, then rescan the system to remove it from the Database. If I hit resume it will not continue to the next item in the list. I have not tried pause, remove, scan, readd, rascan, resume yet.
This is not a matching issue. Somehow the movie and subtitle file were in another location, then when the movie file was moved, the info on the subtitle file stayed. Iām not sure how thatās even possible. Did you do something special to move your media files?
The only way to remove that old info would be to Plex Dance the movie. The only alternative would be to manually edit the database and remove any entries still using the old path. This is risky and not recommended.
Is there a way to remove this item, resume optimization without having to cancel and start over? Or would this be some sort of feature request?
No. If you remove the original file, anything related to optimization is gone, unless you selected that item using a smart filter, which will then automatically work when the file is put back.
@CojakSilverBack, can you share screenshots?
Are you asking if itās possible to resume optimization of a single item, when that item fails? (In which case @anon18523487 has already answered.)
Or are you optimizing multiple items at once, and when one item in that queue fails, the queue gets āstuckā and you canāt continue optimizing the other items?
Option 2
(File removed)
Stuck Movie
Movie In Queue
Pause, Remove, scan
Queue with a new movie now queued up but conversion will still not start back up.
Proof movie is not in queue
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No. Those are referring to the previous version. You need to recreate the job.
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