Server Version#: 1.19.5.3021 Player Version#: Plex Web 4.37.1 I recently acquired a Quadro P400 and turned on hardware transcoding with NVENC. This works, and playing HEVC files in Plex Web (Firefox or Chromium) sucessfully transcodes them to h264 using the GPU: https://fb.hash.works/ldQuTY/ Howe…

[image] hashworks: Also we have today’s 450.57 in the Arch staging repository, I’ll try it out later. Bug is gone with today’s linux 5.7.8 and 450.57 from the Arch testing repo, works just fine! I’ll mark this as a solution then. @ChuckPa can you add nvidia 440 as buggy to the wiki page ?

What you have or had isn’t important at this point. What I need to see are the server logs so I can see what it’s doing and why it’s doing it. Am a little surprised that “1 week” ended up being only a few hours; on the weekend.

Here are some logs. First set, was my not uptodate server failing to encode anything in plex web/plex for windows app. Althought has been running for days without issue transcoding on TV’s. The failed transcodes are the most recent thing that occured in the logs because as usual plex web just fails …

I appreciate the log file upload. This is a known issue and the team isn’t addressing it seriously. They’ve been troubleshooting this for a year and blaming people’s GPUs to be faulty when there is a subset of people who are experiencing this.

I had my server pulled out of the rack in some jank setup and only had help to get it moved back in today, so I have to think of a solution quickly. Here’s those logs I just redownloaded Plex and reproduced the issue. Plex Media Server Logs_2022-02-12_18-43-46.zip (83.3 KB)

@cr4zyb4st4rd Your logs are showing me successful Nvidia hardware transcoding. Feb 12, 2022 22:53:31.840 [0x7ff4d08c4b38] DEBUG - [Transcode] Starting a transcode session 28qwfkc9wxv19hcknmux7o65 at offset -1.0 (state=3) Feb 12, 2022 22:53:31.841 [0x7ff4d08c4b38] DEBUG - [Transcode] TPU: hardware …

Here is the exact error crash me and a lot of others are getting: Feb 12, 2022 18:41:47.898 [5872] WARN - [Transcode/hrkxf3acz4qd7pdpcjw9tp57] Transcode runner appears to have died. Feb 12, 2022 18:41:47.913 [9344] WARN - [Transcode/hrkxf3acz4qd7pdpcjw9tp57] Transcode runner appears to have died. …

How do I turn on Debug logging? I thought I had it on when I gathered the logs. It seems like the issue is happening across OSs. It has to be a server issue though because the transcoder process just dies when this happens and doesn’t restart for quite some time unless manually restarted.

I’m sorry, I don’t support out on Reddit. At most, I invite Reddit to come here where I have all the tools at my disposal.

[image] BillTheScrub: I had my server pulled out of the rack in some jank setup and only had help to get it moved back in today, so I have to think of a solution quickly. Yeah, sorry. The beginning of the logs would show me transcoding a 4k movie successfully, but then I change the quality do…

Converting to a lower quality fails with Hardware-Accelerated Streaming in Plex Web

Plex Media Server

ChuckPa February 12, 2022, 11:50pm 136

@BillTheScrub

You turned off DEBUG logging. Nothing for me to debug with

plus, I am not good with windows. This is the Linux forum.

Plex Hardware Transcoding Keeps Crashing When Transcoding under 1080p - Quadro p2000

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Converting to a lower quality fails with Hardware-Accelerated Streaming in Plex Web

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