Crackle content only shows aas solid white screen, sound is ok as is video thumbnail

Online Media Sources
1

Crackle content has only just appeared for me on my Windows 10 Plex Server, in Movies & Shows on Plex.

If I try and play any Crackle content I simply get a solid white screen with sound.

Additionally, if I try and play any other content once the whitescreen has happened, like my own movie content, that too will whitescreen.
The only way to clear this is to reload the webpage, then it is fine again unless I try to play any Crackle content.

I’m using Chrome browser with all ad blocking disabled… Popcorn (the other service that appeared at the same time) plays normally.

2

Any other web browser extensions activated?
Are you employing some network security appliances or filters, like Privoxy, or Pi-hole?

3

This is odd, I have played with the ad blockers turning them on and off, with seemingly no effect, but now, suddenly Crackle plays on my CHROME Plex server web app. (it does an advert first)
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However, none of these titles are visible on my Windows Plex Client app, and if I log into the Plex Server web app using Firefox, they don’t show there either, even a search won’t get them to show, additionally they don’t appear on my Android plex app.
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So all in all, a bit strange, I have titles that only show up on my Chrome web app Plex SERVER. but at least they play now (for today at any rate)

4

Try the hosted web app: https://app.plex.tv
It must be loaded from a https address, or the DRM in the browser refuses to work.

5

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