Dashboard user history inconsistent

Just as a heads up for Plex, the user play history does not show history information for all users. Additionally, is there any way to remove users from play history who are no longer on my server? Someone unfamiliar with Plex set up three different accounts (which were all added to my server as tests) so it shows their history three times although blank for two.

1 - It should. Keep in mind that it only shows fully played items. If the user stops part way before it is marked as played, it won’t be counted. Marking things manually as played also doesn’t count.

2 - Not from within the UI. You’d have to manually edit the database.

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