I removed a directory containing several thousand images from a watched library path, I expected that a rescan would be all that was needed as far as plex was concerned.
However, My plex is not working at all anymore, i can load the main page and see content but not play back anything. Every time I try to play a video or an image, it just times out.
I have tried to manual rescan but nothing happens, as if it is not actually scanning. I have also tried to optimise the data base but that does not seem to actually do anything either.
I am out of ideas, I don´t want to wipe it and reinstall as I have manually put in a huge amount of metatdata that will have to be manually entered again and this something that I want to avoid.
nope, as soon as i rescan and notices that all those files are missing, the whole thing stops working, I can use the UI but cannot playback anything. I´ll try to remove the library and see if that helps.
ok I eventually managed to delete the library after having to stop and start the service several times. It seems be ok now, i´m just adding the library back in again so will see, it will probably take a while, it´s a big library.
Thanks for everyones help maybe this will help somebody else at some point.
Thank you @ChuckPA, As you may have noticed, I posted about, then fixed before you got to this but basically did what you suggested it anyway so I guess I was on the right track. It seems ok now.
In case anyone else interested.
I restored an older database (as easy as stopping plex, deleting the current DB then putting renaming a backup file, then starting plex again.)
Then I removed the problem library.
Next I optimised the Database
Then added the Library back in again.
I only lost a few watched statuses during the process, nothing significant. It shows how important it is to have that ¨backup database¨ checkbox enabled. Without that, I would have been in serious trouble.
unfortunately, YOU are not able to chose a path fr the database to be backed up to and you can only choose a schedule if every 3 days or not at all but it is better than nothing.
I suppose that a backup schedule could be created in a script where you simply stop plex, take a copy of the database file and then start plex again, you can do this as often as you want. On a busy server, it may pay to have daily backups. I have daily updates to mine so would prefer this.
“unfortunately, YOU are not able to chose a path fr the database to be backed up to and you can only choose a schedule if every 3 days or not at all but it is better than nothing.”
maybe this will help somebody else at some point.
