Hi all, I recently upgraded my iphone and ipad but i forgot to log out on my old devices when i reset them. Now when i try to sync media content to my devices, my old devices are still listed in the sync destination menu. How can i get rid of those? thanks

I just figured it out. I have to go to this link with the actual user on which the devices are shown. [image] Plex I was going to that option with my admin user, which i only use for administrative reasons. I use a managed user for all my viewing purposes. Th…

[Screenshot from 2020-11-11 18-25-56]

Take a look at https://app.plex.tv/desktop#!/settings/devices/all But careful, only delete the old devices and not those you are still using. Don’t delete any servers in particular, because re-assigning these to your account is painful.

hi, thank you for the reply. but i had already removed them there, so this unfortunately doesn’t resolve the issue. I’ve had this once before but i can’t exactly remember what i did.

Try deleting browser cache. If you have other users in your Plex Home, you can switch back and forth, which causes a refresh of most data.

Hi, i tried all your recommendations above but none seem to work. The old devices are still present. [image]

Then I have almost no other idea, except: Let your server run for 7 days. Make sure it is running during the “scheduled tasks” maintenance time period. Settings - Server - Scheduled Tasks See if this changes anything

Delete old sync destinations

Plex Media Server

OttoKerner November 12, 2020, 1:26pm 7

If you have a running Tautulli installation, look at the “Synced items” tab and remove any Sync jobs which still might be existing for these old devices.

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Delete old sync destinations

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