Dialog window "Pass Plex" not closed

Server Version#: 1.40.4.8679-424562606

Hello! I installed Plex Media Server on a clean Raspberry OS. I go to http://media.local:32400/web from my computer. When setting up, a Plex Pass window pops up that I can’t close. Please tell me what I’m doing wrong?

Video of how it happens: https://youtu.be/8yShJq6vuEk

I have the same issue - raspberrypi and ubuntu

I managed to get around it by using the developer tools and removing the pop up (simply changing the class of the divs is also enough)

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Which browser were you using?

safari, chrome …

it’s work for me, thanks

@catdog I’m able to reproduce this. Thank you for reporting. I’ve filed an internal issue. Thanks again for reporting.

Confirming :point_up: too . Thanks @ujimaflip !

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Please explain in more detail. What does “simply changing the class of the divs” mean?

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In your browser of choice, right-click on the screen and choose something like Inspect or Developer Tools from the pop-up menu. You should see some HTML code that looks like the screenshot (which is from Edge, though I did this in Chrome and Firefox as well). Right click on the "<div class=“Modal-modal…” portion and choose Delete Element or Delete Node or Erase or something like that.

That should kill the pop-up and allow you to proceed.

modal

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Thanks for the tip. The screenshot helped a lot. It worked for me.

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