Dialog window "Pass Plex" not closed

Server Version#: 1.40.4.8679-424562606

Hello! I installed Plex Media Server on a clean Raspberry OS. I go to http://media.local:32400/web from my computer. When setting up, a Plex Pass window pops up that I can’t close. Please tell me what I’m doing wrong?

Video of how it happens: https://youtu.be/8yShJq6vuEk

I have the same issue - raspberrypi and ubuntu

I managed to get around it by using the developer tools and removing the pop up (simply changing the class of the divs is also enough)

Which browser were you using?

safari, chrome …

it’s work for me, thanks

@catdog I’m able to reproduce this. Thank you for reporting. I’ve filed an internal issue. Thanks again for reporting.

Confirming :point_up: too . Thanks @ujimaflip !

Please explain in more detail. What does “simply changing the class of the divs” mean?

In your browser of choice, right-click on the screen and choose something like Inspect or Developer Tools from the pop-up menu. You should see some HTML code that looks like the screenshot (which is from Edge, though I did this in Chrome and Firefox as well). Right click on the "<div class=“Modal-modal…” portion and choose Delete Element or Delete Node or Erase or something like that.

That should kill the pop-up and allow you to proceed.

modal

Thanks for the tip. The screenshot helped a lot. It worked for me.