Did Plex just silently Kill Legacy Content forcing Fresh Libraries as Price Doubles? (Probably NOT)

[ChuckPa]

When you have that preference fixed, and PMS restarted,
Please retest and grab a fresh set of logs.

Let’s see how far we’ve gotten

[jodut]

Most recent logs… but the Shield is now active as a player (never a server).

Also some context you said when I made a preference change… I have done nothing to this VM other than restart it a couple of days ago when I anted the auto drivers blacklisting to be picked up by Proxmox, but never a single setting change to this VM.

It was made by be on my end???
Plex Media Server Logs_2025-04-06_21-08-16.zip (2.7 MB)

[ChuckPa]

Yes, In your Settings - server - Network - Show Advanced

This is my setting.

This is where the preference is displayed and set.

This is what you need to fix.

For you..

1. erase everything in that line
2. type: 192.168.1.0/255.255.255.0
3. SAVE

[jodut]

Good call, I forgot about that change. Here is what did do

I used CIDR notation for the same

also, edit made

[ChuckPa]

Scroll down further.

You’ll see it.

Allowed without auth

[jodut]

That was the only edit made

DAMNIT how many dot are there between 192 and 168

[ChuckPa]

Then we’re not looking at the right server.

What’s the IP address of that server ?

Your logs are full of the errors so it’s impossible for me to see .

We can try this:

1. Stop Plex
2. Delete all the logs in the Logs directory
3. Start PMS
4. Let it run, completely silent for 45 seconds.
5. Stop PMS
6. Make a tar.gz of the Logs directory and attach it here.

I’m setup for both ZIP and tar.gz files

[jodut]

give a few moments (grab a snsck? 5 minuts) I’ll have it stopped.

No, not lan aware, 192.168.1.215 = Plex x.x.1.240 proxmox x.x.1.210 NAS fwiw

[ChuckPa]

Proxmox? I’ll try not to hold that against you. lol

What’s important is the IP which the VM itself has.
The Proxmox host IP doesn’t matter.

[jodut]

Thought not, but thought I’d throw the IP out here
all stopepd.zip (3.1 MB)
7z not allowed extension

proxmox is a comfy couch… hear about optons in the beyond… but it comfy here

[ChuckPa]

You’re on Linux:

sudo bash
cd "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server"
tar cfz /tmp/PlexLogs.tar.gz ./Logs

you then upload the /tmp/PlexLogs.tar.gz

I sent you a PM.

[ChuckPa]

We resolved the problem.

A network mount problem had crept in.
It’s all resolved.

[jodut]

First off, big shout out to @ChuckPa Not a simple problem, and it took a critical thinker with some read coding chops figure it out.

Out the gate, to anyone using plex, It is not required, nor should it be, but cleaning up your authorized devices That have not been used a while my have stopped this from happening to me.

UPDATE from OP: Probably NOT. Am I leaving this post here? Yes for four reasons I will start here, and add more blow.

1. Honesty and Transparency. Was it what I first thought? No. When I say I’m happy to be wrong, I mean what I say. And I can’t set the record straight if the record is hidden. Turns out, it’s more complicated than that.
2. If it happened to me, it has happened to others, It may be helpful to someone else.
3. Because I DO 100% believe there is a bug that I caught, and it’s just really bad timing, and I hope this is a nudge to re-think how valuable preventing this type of issue from happening can really be.
4. To anyone who is using this or similar topics to simply complain about a price hike for no reason other than it being a price increase needs to just stop. I was never upset about a price hike, Of course the price has to go up over time. I was only mad about what what I perceived as deceptive behavior.

There is no way to know for certain, not without a perfect log file that captured every single keystroke or action taken on any related hardware on my network prior to this happening. So without a literal time machined as @ChuckPa said, it was a network mount problem. Ultimately, we can only know the state of how things are now, and have some really good ideas what happened

And looking at the state of the room, seeing only spots where the furniture may have been, Could it have been a PEBKAC issue? sure. Could it have been caused by accidentally pulling in an out dated variable? I think so. I’ve see weirder tings happen in Production Code.

Clean your data. challenge assumptions, and have a good night.

[ChuckPa]

If ANYONE can catch this happening or figure out how to recreate it.

PLEASE !!! Let me know.