Server Version#: 1.40.5.8761 (updated yesterday)
Plex Media Server Logs_2024-07-21_13-43-20.zip (4.0 MB)
As it says on the tin, I’m suddenly unable to edit libraries (I was trying to retitle one) as the language selector won’t pull down. Also, the only metadata agent that will load is the default Plex agent – I also use Audionexus, and that won’t load either. I can’t do matches and I’m not sure I can do edits, either.
I’d like to know if this can be fixed easily as I really don’t want to start over.
I am having the same issue - all agents are just poof gone. I really do not want to have to rebuild my server…again.
I hear that. I’ve done enough rebuilds to last me a good long while.
Updated server logs.
Nothing?
I think I’m having the same issue. Library scans don’t reveal any new media, and old deleted media remains visible. I’m unable to delete any library, and trying to remove the library folders throws an error - “your changes could not be saved.”
Docker console logs are complaining that there’s no space left on device but I’ve got plenty of both free disk and memory.
I’m not sure when exactly this started but I only noticed on 2024-07-23.
Plex Media Server Logs_2024-07-24_09-12-54.zip (6.9 MB)
This may not mean anything but I also noticed that when restarting the docker container the log shows an error - “Critical: libusb_init failed”
I was able to delete a library without issues, and new media comes up, albeit sometimes minus art and metadata.
This seems to have started for me around 7/20 or 7/21, not entirely sure.
New wrinkle added: Plex got stuck in a loop (it seems) scanning the audiobooks library.
Edit each of your libraries, go to the “Add Folders” tab and verify that you have NOT pointed Plex to a location inside of C:\Users\wylde\AppData to scan for media.
Do also verify that you have NOT set the “Transcoder temporary directory” to a folder which is included in your Plex media folders.
Shut down Plex server and go to your Plex data folder. Remove all content from the \Plug-ins folder, except the folder named Services.bundle.
This will remove all obsolete media plugins, as well as any 3rd-party scanners and agents.
Do also check for the amount of free space on the volume that has your Plex data folder (C: by default)
You might want to disable loudness analysis and sonic analysis in a library of audiobooks, as they won’t be very useful for this kind of content.
On closer inspection of my logs I noticed that my issue is from a corrupted database. My server suffered a power outage a couple times this week which I’m guessing was the cause.
I can’t access the add folders tab because the language selector won’t come up and the library edit won’t progress beyond the first page. Also, I haven’t changed anything in terms of assignment.
I haven’t edited the transcoder temporary directory, period, plus that part is, as I’ve verified as of yesterday, working fine.
Removing the third-party plug-ins defeats one of the purposes of using Plex. But I’ll give that a go, especially as I think there’s a couple of obsolete plug-ins still in there.
300Gb of space on the drive where Plex lives.
Loudness and sonic analysis have been disabled for the audiobooks library since it became available. Same for the radio libraries. I didn’t see a point to it.
So where does this leave us, Otto? I’ve been running Chuck’s DBRepair scripts and they haven’t thrown up any major errors, but I suppose it’s possible there’s a corruption issue.
If there’s no good answer to this I’m going to have to nuke and start over, which will make me very unhappy indeed. Should I try rolling back to an earlier database backup?
Blowing away all the Plex data rarely solves things.
Your logs are showing that your server is currently busy with generating data for a new feature. Leave it alone for a while.
Or if you don’t want to wait, downgrade the server software version:
Updates which will contain previous versions of the installer .exeAfter that, you could go back to a database backup from before the server update to 1.40.5 https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/
It can’t hurt to repair that one as well using Chuck’s script.
I’ve done the uninstall/rollback/reinstall lower version. And tried the non-beta version.
One odd thing…there’s not as many older update package in the updates folder as I’d have expected.
Also, if Plex is generating data for a new feature (which new feature?) why would it have been doing that since before the latest release? This has been going on for days.
It’s automatically reducing their number to the most recent 4.
I’m not saying that this is the source of all your troubles. It is just something I noticed your last logs. All it does is probably cause some load on CPU and storage system, causing the machine to react slightly slower than normal.
No luck with removing the plug-ins.
I’m going to run Chuck’s script again, then, if that doesn’t do it, roll back the server version and restore a backup of the database.
No joy. Going to take a break and then do the rollback.
No joy whatsoever. Rolled back the database, rolled back the server to a 1.30 version, and it would do the library updating routine and then crash repeatedly. 1.40.2.8395 stayed up, but displays the exact same behaviour – can’t create or edit libraries, etc.
So, the choice is to live with the crippled idiot version or rebuild the server again.
