Server Version#: 1.29.0.6244 Player Version#: 9.10.1.36024 Plex fails to direct play and switches over to transcoding the video (while also burning in compatible subtitles) on my Fire TV Stick 4K. This happens since a short time all those media played without an issue before. I noticed, that the…

Cut me a sample please which reproduces it ?

Its not dependent on the file. Its still ALWAYS happening, as soon as Framerate Switching is enabled in Plex.

@pommesmatte It may not be dependent on file for you but for me, with all I have here, I can’t reproduce it. Please help me. I have a 2021 LG C1 OLED TV with the Fire Stick Ultra (2022). [AFT-2] with: [AFT-1]

The file you are checking direct streams anyway (because of not compatible audio) and I think it doesn’t have a subtitle? You could try to reproduce the issue I’m facing with a file with a) compatible audio b) an embedded (forced) subtitle (e.g. the 6 Underground from above as far as I can see) and…

I can confirm direct play is not working. Try it with full length Dolby vision movie with subtitles.

@ChuckPa Can you reproduce in the meantime?

I can intermittently reproduce. Right now, testing with app version 9.12.2, PMS 1.29.2, FireTV - Frame Rate Matching - ENABLED (the critical option to enable) Plex - Refresh Rate Switching - ENABLED Plex - Resolution switching - OFF It plays flawlessly direct play (DS418j cannot transcode a c…

Did you talk back so far to Amazon? Maybe they can provide some additional insight to fix this.

Any news on this issue? This issue renders Plex nearly unusable on my Fire TV devices.

Sorry to but in but have you guys checked what your TV’s support? It may be that your TV is unable to support certain codecs at certain refresh rates. We have seen this before for things like HDR and Dolby Vision on 4K TVs. i.e. HDR works at 60Hz but fails at 24Hz. Also, if your TV is slow to sw…

Direct Play broken on Fire TV Stick with frame rate matching

Plex Players

pommesmatte January 13, 2023, 12:28am 34

Maybe my soundbar thingy is a red herring, because someone over there also has direct play audio trouble with the Fire Cube 3rd and refresh rate switching enabled. So I guess maybe Plex Devs could be able to find the issue.

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Direct Play broken on Fire TV Stick with frame rate matching

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