Direct stream/play problems

Weird thing,both MKV files same type yet one direct streams the other transcodes, the transcodes buffers a ■■■■ ton…!
whats going on? these are both local files fyi
unknown|589x357

x264 vs x265?

they are both x265…

Seems like my image isnt loading

unknown

Post the XML information for both files. x265 is a hard transcode to begin with. 4k x265 transcodes are about as hard as you can get. I suspect you might be hitting a bitrate limit or some other factor that your client doesn’t find palatable.

Rule of thumb: Avoid transcoding 4k at all costs. I’m not sure anyone has been able to do it reliably.

I’m trying to avoid transcoding i just want its pure glory…idk why it does that…
both xml files in zip
xml’s.zip (13.4 KB)

What’s the playback client?

Nevermind… Plex for LG

LG TV WebOS 3.0
with a direct lan cable
lg-55SK7900PLA tv

Bear in mind, I’m no expert… but this is what I see:

Glass
bitrate=“11327”
Ralph
bitrate=“53145”

I imagine the TV is choking on the amount of information being fed to it. I believe you’ve got all the relevant info here for an expert to swing along and take a look at. You may want to add the appropriate tags to this post: ‘smart tv’ and ‘lg-webos’

Heres a thing i noticed though, i used the build in windows feature to cast media files to my tv and it worked fine… and ty i added the tags

Edit: i’m also trying the plex optimize function to convert it to a mp4 see how it reacts to that…

Edit 2: i have btw also dolby vision movies in MP4 format that have higher bitrates and work fine so yah… i feel like its the mkv format being a ■■■■■…

I could be entirely wrong about the bitrate thing. It stuck out. Also, I believe Plex stores profiles for playback devices, and uses this information to determine whether or not to transcode a file. It is entirely possible that the config file for the LG may have strict parameters that Windows skips.

Again, no expert, and just a guess.

Might be,anything helps thank you ^^

Hi, I had a similar issue the other day, but solved it. I had two UHD mkv files that were direct streaming the video, but one was transcoding the audio (if I recall correctly, the one that was DTS-HD MA direct streamed, but the DD True HD one transcribed to AAC). I changed the audio stream of the latter to try to get it to stop transcoding, but then the video started transcoding too. I changed the audio stream back and now the video and audio were transcoding even though I’d not made any changes to the video stream settings or selection - very annoying. I tried stopping and restarting, etc to no avail. In the end I moved the file out of the library, did a scan to get Plex to forget it and then re-added it. Plex then started direct streaming the video again.
This may not help you, but it’s worth a try, as Plex does seem to be a bit unpredictable at times.

test

that odly did the trick…

I will say that this still does not 100% resolve a lot of the problems that plex has tbh…

Turn off subtitles. Avoid transcoding audio if possible (choose an AC3 audio track instead of TrueHD).

Unless I missed an update, the Plex WebOS client burns in image based subtitles.

PGS/VOBSUB subtitles = video transcode.
SRT subtitles + Audio transcode = video transcode
SRT subtitles + audio direct play = video direct play

Would a chromecast ultra make any diffrence versus the LG build in plex app?

I don’t have a Chromecast. Hopefully somebody else on the thread can answer. The audio will still transcode. Not sure how well subtitles will be handled.

The TV does not support TrueHD, so any Plex client (Roku, ATV, etc) that is connected directly to the TV will transcode TrueHD audio.

If you want to play TrueHD w/o transcoding, you’ll need 1) a receiver/soundbar/etc that supports TrueHD and a Nvidia Shield or PC running Plex Media Player. The Shield is the only off the shelf box that can passthrough TrueHD.

Connections: Shield <–HDMI–> Receiver <–HDMI–> TV

The Shield cannot be connected to the TV. HDMI-ARC does not support lossless codecs such as TrueHD and dts-HD.

Note: Devices with HDMI 2.1 and eARC can pass lossless audio. However, such TVs & receivers have only recently hit the market. In theory, the Plex app on such a TV could pass lossless audio to a receiver. I haven’t seen any posts WRT eARC, so unknown if /how well it works.

its mainly about solving buffer issues not the audio tbh

If the audio isn’t compatible, it will cause transcoding… which will cause buffering. It’s not always the video’s fault. Even having subtitles enabled can often cause a transcode.