Does Plex Media Server support Intel Quick Sync when it works as a Windows service?

I’m planning to let Plex Media Server work on a headless server (only has a Intel GPU and no physical monitors) as a Windows service (Windows Server 2016). Will the hardware acceleration of Plex work properly in this situation? Or what should I do to make it work?

No, you will only be able to use the hardware encoding, but not the hardware decoding.
There is no solution.
You can only run Plex server as a scheduled task with automatic user logon, if you want to use full hardware transcoding.
Or switch to Linux.

@OttoKerner even if you use a headless display adapter?

Yes, even then.

that’s interesting to hear since Plex claims to support Windows DXVA2 which supports hardware decode…

https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/

Yes, it supports that – in a user session. Not as system service.

oh gotcha, I didn’t realize that . thanks for the info, learned something new today :slight_smile:

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