Server Version#: 1.14.1.5488
Player Version#: 3.77.4
I’m using the web player on my Windows 10 PC to play the files hosted on the same PC. MP4 files play seamlessly, with no buffering or lag when skipping ahead or back. MKV files, on the other hand, do buffer and take a while to load when skipping. Sometimes it just stays buffering for the longest time, so I have to close the player and start the video up again.
I’m guessing that this is because MP4 isn’t being converted, but MKV is, from some google searching. But I can play MKV files just fine in Windows Media Player, and other media players. Is there a way to disable the conversion, or am I out of luck?
MKV is too broad a category. Without Plex XML info we cannot give you a qualified answer, why this happens.
But if you are looking for a better playback experience on a Windows desktop: download and install Plex Media Player from below. It can play many more formats than your web browser can.
Ah, sorry, I didn’t realize it was that broad. Here’s the info, I believe. I got the first part from the “Get Info” part of the web player, and the image is the XML webpage it generated. Is that the info needed?
Media
Video Resolution 1080p
Duration 24:13
Bitrate 5019 kbps
Width 1920
Height 1080
Aspect Ratio 1.78
Container MKV
Video Frame Rate 24p
Audio Profile lc
Video Profile high 10
Part
Duration 24:13
File Dragon Ball Z S06E05 A Girl Named Lime.mkv
Size 869.46 MB
Audio Profile lc
Container MKV
Indexes sd
Video Profile high 10
Codec H264
Bitrate 4923 kbps
Bit Depth 10
Chroma Location left
Chroma Subsampling 4:2:0
Frame Rate 23.976 fps
Height 1080
Level 5.0
Profile high 10
Ref Frames 5
Scan Type progressive
Width 1920
Display Title 1080p (H.264 High 10)
Codec AAC
Channels 6
Bitrate 310 kbps
Language English
Audio Channel Layout 5.1
Profile lc
Sampling Rate 48000 Hz
Title ENG+JAP MUSIC
Display Title English (AAC 5.1)
Codec AAC
Channels 2
Bitrate 155 kbps
Language English
Audio Channel Layout stereo
Profile lc
Sampling Rate 48000 Hz
Title ENG+ENG MUSIC
Display Title English (AAC Stereo)
Codec AC3
Channels 1
Bitrate 96 kbps
Language 日本語
Audio Channel Layout mono
Sampling Rate 48000 Hz
Title JAP+JAP MUSIC
Display Title 日本語 (AC3 Mono)
Codec PGS
Bitrate 12 kbps
Language English
Header Compression true
Display Title English (PGS)
Video Resolution 1080p
Duration 3:08:34
Bitrate 2731 kbps
Width 1920
Height 800
Aspect Ratio 2.35
Container MP4
Video Frame Rate 24p
Web Optimized No
Audio Profile lc
Video Profile high
Part
Duration 3:08:34
File Superman.1978.EXTENDED.CUT.1080p.BluRay.H264.AAC-RARBG.mp4
Size 3.60 GB
Audio Profile lc
Container MP4
Indexes sd
Web Optimized No
Video Profile high
Codec H264
Bitrate 2500 kbps
Bit Depth 8
Chroma Location left
Chroma Subsampling 4:2:0
Frame Rate 23.976 fps
Height 800
Level 4.1
Profile high
Ref Frames 4
Stream Identifier 1
Width 1920
Display Title 1080p (H.264)
Codec AAC
Channels 2
Bitrate 231 kbps
Language English
Audio Channel Layout stereo
Profile lc
Sampling Rate 48000 Hz
Stream Identifier 2
Display Title English (AAC Stereo)
The only difference I can see is that the anime has 10bit color information. Which triggers transcoding when attempted to play back in a web browser. While the other file will direct play.
