Server Version#:
Player Version#: 2025.14.0 (1037)
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
The download button in my player on iOS and iPadOS is missing. I can’t download media saved on my family synology server. Others members with iPhone can download perfectly, but I can not. The server owner has PlexPass so, it is suppose, that I could download media in my player but it’s not showing the button.
Can I get some help?