DSM 7 / DS414: PMS 1.23.0.4438 Will Not Start

Yes, you can make the changes to Preferences.xml

It will require using VI . Hope you’re ok with that. :slight_smile:

via SSH,
PMS stopped

cd "/var/packages/PlexMediaServer/home/Plex Media Server"
vi Preferences.xml

On that last XML line, before the closing />, add

sendCrashReports="0"

It will look like this when done

SomePref="Value" sendCrashReports="0" />

Save and exit

Start PMS & let it crash
Start it again & let it crash
Now you’ll find the DMP file in your Logs shared folder.