Does your TV run Tizen 5.5?
- Plex uses the HLS protocol to stream to Tizen 5.5 TVs
- HLS has problems with subtitles when Direct Streaming, so they must be burned in to the video stream.
- If the audio is transcoding, then Plex is direct streaming.
- Samsung TVs do not support dts audio. Therefore it is transcoded.
- Result: dts + subtitles = transcoded video. The same thing happens with TrueHD audio.
See post linked below.
Note: Enabling image based subtitles, PGS & VOBSUB, forces a video transcode, irrespective of the audio stream or Tizen version.