So…
To summarize it all:
- In the server configuration, the machine settings for the DVR needed to be reconfigured to prevent the server from converting the video stream while recording it. This setting was marked as Experimental by the way. This fixed the missing stream information in the XML description of the .ts file.
- I then had to go to the settings for the Plex app on the Roku to set the following settings:
a) Burnt subtitles: Automatic (was already set that way)
b) MPEG2 and experimental 1080p MPEG2 set to enabled. (this is what fixed it in my case)
My subtitles are back!
Sometimes, one meets a complete stranger and gets a real helping hand. Rare but it does happen. I don’t know your name sir but I certainly am grateful and will never forget the help I received from you. Thank you!
