I know there are tons of other posts about EAC3 failing to transcode, but I have yet to find a solution.
I moved my plex installation from a Linux VM, which plays everything fine, to a bare metal ubuntu with an nvidia GPU and plex running in a container. Jellyfin in another container plays all the videos fine.
Both the old server and the new one are running the latest version of Plex. I have tried downgrading plex on the new server to several iterations and none have worked. When I try to play a video using EAC3 in the browser or Chromecast TV sticks, I get the error below.
Sep 08, 2026 08:17:02.000 [125714379856696] ERROR - [Req#1d8/Transcode/nvsn52gal2e8rl7jvd7fqjua/cdd8a059-3b7f-417c-8e49-6dff9371ef5c] [eac3_eae @ 0x730eecf18b80] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-d7ee0f2c-38b5-4ccc-a5b4-5c47c10fe180/EasyAudioEncoder/Convert to WAV (to 8ch or less)/nvsn52gal2e8rl7jvd7fqjua_714-0-9.wav'
Sep 08, 2026 08:17:02.000 [125714379856696] ERROR - [Req#1d9/Transcode/nvsn52gal2e8rl7jvd7fqjua/cdd8a059-3b7f-417c-8e49-6dff9371ef5c] [eac3_eae @ 0x730eecf18b80] error reading output: -5 (I/O error)
Sep 08, 2026 08:17:02.001 [125714379856696] ERROR - [Req#1da/Transcode/nvsn52gal2e8rl7jvd7fqjua/cdd8a059-3b7f-417c-8e49-6dff9371ef5c] [aist#0:1/eac3 @ 0x730eec702680] Error submitting packet to decoder: I/O error
Sep 08, 2026 08:17:04.371 [125714379856696] WARN - [Req#1f1] Invalid library metadata ID 69ef88797bdcd1269f9911a7 passed.
I’ve also deleted the Codecs directory and let Plex recreate it.
Permissions all check out as far as I can tell.
Any other suggestions?
Any help is greatly appreciate.
Thanks
