Error Cant Play Video On TV

Server Version#:1.42.2.10156
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I seriously dont know what the issue is, ive posted the console logs.i think its something to do with the transcoder.

Feb 12, 2026 08:58:27.000 [22999823416120] Error — [Req#484/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-8ef2a46d-0df8-48b5-b867-d4b1c315bb5a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/bbafe60839332a6e-com-plexapp-android_445-0-0.wav'
Feb 12, 2026 08:58:27.000 [22999740349240] Error — [Req#49a/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] error reading output: -5 (I/O error)
Feb 12, 2026 08:58:27.001 [22999744568120] Error — [Req#49d/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] Error while decoding stream #0:1: I/O error
Feb 12, 2026 08:58:32.000 [22999817087800] Error — [Req#4a2/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-8ef2a46d-0df8-48b5-b867-d4b1c315bb5a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/bbafe60839332a6e-com-plexapp-android_445-0-1.wav'
Feb 12, 2026 08:58:32.000 [22999823416120] Error — [Req#4d1/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] error reading output: -5 (I/O error)
Feb 12, 2026 08:58:32.001 [22999740349240] Error — [Req#4d4/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] Error while decoding stream #0:1: I/O error
Feb 12, 2026 08:58:37.000 [22999740349240] Error — [Req#4d9/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-8ef2a46d-0df8-48b5-b867-d4b1c315bb5a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/bbafe60839332a6e-com-plexapp-android_445-0-2.wav'
Feb 12, 2026 08:58:37.000 [22999817087800] Error — [Req#4f6/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] error reading output: -5 (I/O error)
Feb 12, 2026 08:58:37.000 [22999823416120] Error — [Req#4fb/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] Error while decoding stream #0:1: I/O error
Feb 12, 2026 08:58:42.000 [22999823416120] Error — [Req#4fe/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-8ef2a46d-0df8-48b5-b867-d4b1c315bb5a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/bbafe60839332a6e-com-plexapp-android_445-0-3.wav'
Feb 12, 2026 08:58:42.000 [22999817087800] Error — [Req#529/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] error reading output: -5 (I/O error)
Feb 12, 2026 08:58:42.000 [22999823416120] Error — [Req#52c/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] Error while decoding stream #0:1: I/O error
Feb 12, 2026 08:58:47.000 [22999823416120] Error — [Req#52e/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-8ef2a46d-0df8-48b5-b867-d4b1c315bb5a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/bbafe60839332a6e-com-plexapp-android_445-0-4.wav'
Feb 12, 2026 08:58:47.000 [22999817087800] Error — [Req#54a/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] error reading output: -5 (I/O error)
Feb 12, 2026 08:58:47.001 [22999823416120] Error — [Req#54e/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] Error while decoding stream #0:1: I/O error
Feb 12, 2026 08:58:52.000 [22999823416120] Error — [Req#550/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-8ef2a46d-0df8-48b5-b867-d4b1c315bb5a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/bbafe60839332a6e-com-plexapp-android_445-0-5.wav'
Feb 12, 2026 08:58:52.000 [22999823416120] Error — [Req#57c/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] error reading output: -5 (I/O error)
Feb 12, 2026 08:58:52.000 [22999823416120] Error — [Req#57f/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] Error while decoding stream #0:1: I/O error
Feb 12, 2026 08:58:57.000 [22999823416120] Error — [Req#580/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-8ef2a46d-0df8-48b5-b867-d4b1c315bb5a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/bbafe60839332a6e-com-plexapp-android_445-0-6.wav'
Feb 12, 2026 08:58:57.000 [22999823416120] Error — [Req#58e/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] [truehd_eae @ 0x150a95944080] error reading output: -5 (I/O error)
Feb 12, 2026 08:58:57.000 [22999823416120] Error — [Req#590/Transcode/bbafe60839332a6e-com-plexapp-android/c89cc7cc-6d3b-498b-bc2b-05d8810bec0e] Error while decoding stream #0:1: I/O error

For those who encountered this issue too i resolved it with upgrading the Intel GPU Tops drivers.

Same issue here.
Can’t play any file (Nvidia Shield, or Web browser) that has EAC3 audio, since I installed the latest Plex Media Server update.

Synology DS423+, DSM 7.3.

Reinstalling PMS, clearing cache, deleting codec folders, restarting PMS, did not solve the issue.

no problem playing video (H265, H264, AV1), issue is only with EAC3.
Playing AAC audio is not an issue.