EAE Timeout

Plex Media Server
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1

Server Version#: Docker 1.26.0.5715-8cf78dab3 (via Debian host)

I’m experiencing some difficulty syncing an item to my device. When I look in the logs, I’m getting an error about EAE timeout:

Apr 19, 2022 08:06:51.000 [0x7f100a568b38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-042580fd-1058-47a3-bc87-30aaa3fa0589/EasyAudioEncoder/Convert to WAV (to 8ch or less)/454524b4d944972365b13b6730105decbab3c417_523-0-6.wav’
Apr 19, 2022 08:06:51.000 [0x7f100a475b38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] error reading output
Apr 19, 2022 08:06:51.001 [0x7f100a5aeb38] ERROR - [Transcoder] Error while decoding stream #0:1: I/O error
Apr 19, 2022 08:06:54.000 [0x7f100a475b38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-042580fd-1058-47a3-bc87-30aaa3fa0589/EasyAudioEncoder/Convert to WAV (to 8ch or less)/454524b4d944972365b13b6730105decbab3c417_523-0-7.wav’
Apr 19, 2022 08:06:54.000 [0x7f100a5aeb38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] error reading output
Apr 19, 2022 08:06:54.001 [0x7f100a58bb38] ERROR - [Transcoder] Error while decoding stream #0:1: I/O error
Apr 19, 2022 08:06:57.000 [0x7f100a475b38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-042580fd-1058-47a3-bc87-30aaa3fa0589/EasyAudioEncoder/Convert to WAV (to 8ch or less)/454524b4d944972365b13b6730105decbab3c417_523-0-8.wav’
Apr 19, 2022 08:06:57.000 [0x7f100a5aeb38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] error reading output
Apr 19, 2022 08:06:57.001 [0x7f100a58bb38] ERROR - [Transcoder] Error while decoding stream #0:1: I/O error
Apr 19, 2022 08:07:00.000 [0x7f100a475b38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-042580fd-1058-47a3-bc87-30aaa3fa0589/EasyAudioEncoder/Convert to WAV (to 8ch or less)/454524b4d944972365b13b6730105decbab3c417_523-0-9.wav’
Apr 19, 2022 08:07:00.000 [0x7f100a5aeb38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] error reading output
Apr 19, 2022 08:07:00.000 [0x7f100a58bb38] ERROR - [Transcoder] Error while decoding stream #0:1: I/O error
Apr 19, 2022 08:07:03.001 [0x7f100a568b38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-042580fd-1058-47a3-bc87-30aaa3fa0589/EasyAudioEncoder/Convert to WAV (to 8ch or less)/454524b4d944972365b13b6730105decbab3c417_523-0-10.wav’
Apr 19, 2022 08:07:03.002 [0x7f100a475b38] ERROR - [Transcoder] [eac3_eae @ 0x7f9c8f59d580] error reading output
Apr 19, 2022 08:07:03.002 [0x7f100a5aeb38] ERROR - [Transcoder] Error while decoding stream #0:1: I/O error
Apr 19, 2022 08:07:03.700 [0x7f100b19cb38] ERROR - [TranscodeOutputStream] Session appears to have died from under us

Any ideas? I’ve tried removing the contents of the Codecs folder and restarting the container, with no success.

2

Those errors usually occur when you have filled the Notify table.
( Do you have a lot of music or photos? – these are the most common reason the table fills up)

If you restart PMS, wait 2-3 minutes for it to stabilize, then pull the logs,

IF you see “No space left on Device” in conjunction with “Notify” then you have confirmed the table is full.

The resolution is to determine how big the table needs to be and adjust the kernel’s table size.

3

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