I received an email a few hours ago stating that someone changed the email address on my account. I clicked the link to revert the change, but it said that the link had expired. Looking through these posts, I see that this is a fairly common issue. I am surprised that there is no phone number or a real person that I can contact for this type of situation. Can someone assist with with recovering my account?
Thanks. I sent a message through the form. Still waiting for a response.
Cool, and remember this is real people behind this, spread across multiple time zones, so might take a while
I’m back in now. Thanks for the speedy turnaround.
Which category did you use?
Same thing happened to me today by "plexvictor1985@gmail.com". I sent the message to “Billing”. There was no way to send to a tech contact.
Help Plex!!
Sending a note to the billing category worked like a charm. Very fast turnaround! Thanks Plex!