email address taken

General Discussions
21

Please open a new thread and describe your issue as exactly as you can, please.

22

Hi, can you please re-activate account ‘alex_uk2’

I also deleted my account a few days and realised I shouldnt have!

Thanks
Alex

23

Could I reactivate my account please?

24

For this we need to know which account?

26

Hi, I have problems with inviting people to my plex server, and when it failed I got them to delete the account and try again, but then he can’t reuse the email address because Plex say it is already being used. I now read here that deleting the account will not help anything, so I understand that now. But I do have 3 email addresses that i need to be reused, can you please help we with this?

27

Send them to me per PM, please.

28

The accounts have been restored now.

29

Thank you.

Regards Petter Juritzen

31

The account has been restored now.

You set your Plex profile photo in the web app, under ‘Account’
https://app.plex.tv/desktop#!/settings/account
You cannot really remove a photo. You can only upload a different picture.

32

Thank you very much Otto.

33

i have the same error with my account and i try to recover but i never receive the email with the instructions

34

What kind of instructions do you mean?

35

instructions to reset the password, i never receive the email!!!

36

All emails which were sent to your email address on your account iptvmastermx have been delivered.
There were no password reset requests for this account.

37

the email is not that, the email is ndavid11@hotmail.com

38

The email was acknowledged by Hotmail as “queued for delivery”.
Anything after that is out of the hands of Plex.

Please ask your email provider what they do/did with these emails.

39

Can you reset the password and send to another account??? that is an email free service i think is complicated receive support with Hotmail. is the only way to receive the link?? there is not another option???

40

Sorry, I can’t do such a thing.
You can create a new account with a different email address.

41

Hello OttoKerner, I saw that you can restore accounts that were deleted.
Can you restore my friend’s plex account? “-----------------”
It was deleted yesterday and it is impossible to create a new one, thank you so much!

42

The account has been restored.