Server Version#: 1.41.6.9685 As the Topic says the server displays content as unavailable, even though automatically “empty trash after each scan” is selected in the settings, and after manually emptying trash via database management, the content still says unavailable. How do I get empty trash to…

I ran this script, it reported “Database repair/rebuild/reindex completed” however after i restarted my server and emptied the trash again, the files still show as unavailable. No “trash can” icon on the series, but the individual episode’s media info still reflect the unavailabe files. Any idea?

[image] ThatBOSSChris: No “trash can” icon on the series, but the individual episode’s media info still reflect the unavailabe files. Inspect the plex media info of those episodes. Right at the top, you should see one – or in this situation more likely more than one – file paths. Find out wh…

Yes, looking in the media info i see one of the filepaths pointing to a file that has been deleted. I think the issue arises from the current file residing in the same folder the deleted file was in? I can clear the “unavailable” file path using delete within media info, but doing this individually …

“Scan Library Files”, followed by “Empty Trash” is supposed to get rid of these. If that doesn’t work, it is either caused by a defective database file, or one of the above mentioned things: "Emptying Trash" doesn't remove "unavailable" content - #3 by OttoKerner

I’m having the same issue for several TV Shows and this issue is relatively new, for at least a month (approximate). I’ve deleted the entire show folder (using file explorer not plex) for the ones I’ve identified. Example Below: The unavailable show file is in a show folder that has been completely…

[image] shades6057: Library/TV) You have an additional “sf” folder. I wonder if that is causing this issue.

When you edit your tv shows library, and go to the “Add Folders” tab, how many folder paths are showing up there? If it’s just one path, which is it, exactly? And is that folder still in existence? Does it have at least one file in it?

Continuing the discussion from "Emptying Trash" doesn't remove "unavailable" content : Hey MovieFan, thanks for the point out. I’ve had this similar structure for a long time. (probably over a decade???) where i break out the source for the items, and have never experienced this issue before (yeah s…

Hey OttoKerner, So parent folders Are usually under a Video Folder for the NAS, and then a sub folder of Movies or TV (or the likes) So Video\TV so far. And then I have 1 more ‘parent’ folder typically that specifies the source (Such as “SF”) So for a good visual comparison for the screenshot I po…

The file is looking for is at “ghome2/video/tv/sf”. There is no “video” folder so pms thinks this location isn’t accessible and won’t change anything. Recreate the path all the way to “sf” and place 1 file in there, any file. Add the path to the library. Now empty trash.

"Emptying Trash" doesn't remove "unavailable" content

Plex Media Server

MovieFan July 25, 2025, 7:24am 27

You have an additional “sf” folder. I wonder if that is causing this issue.

Topic		Replies	Views
PMS Version 1.12.3.4973 won't empty trash? General Discussions	19	177	January 8, 2020
UNAVAILABLE shown on content that IS available Plex Media Server server-windows	6	163	August 10, 2023
Automatically scan and remove 'unavailable' files not working? Metadata & Adding Files server-synology	30	244	March 26, 2026
Trash emptied automatically even when option is disabled. General Discussions	31	1322	January 7, 2020
Duplicates still show Unavailable Plex Media Server server-windows	11	92	August 31, 2024

"Emptying Trash" doesn't remove "unavailable" content

Related topics