Epg guide refresh failing

@memanlv99 said:
DOWN TO 196 CHANNELS OUT OF 600+ DUE TO GUIDE DATA NOT REFRESHING AND HAVING ISSUES.

Thanks for the logs - they show a couple of issues

In the last set of logs, there appears to have been a crash of Plex Media Server at 21:30 on Feb 13. I have referred this to the development team

With regards to the EPG and the logs that followed that crash - I can see an EPG JSON Parsing error - this has been seen in logs from 2 other users and will need some extra diagnostics.
Other related forum topics/post
http://forums.plex.tv/discussion/comment/1608151/#Comment_1608151

The devs are making a special build with some extra diagnostics to save the bad JSON being received for the lineup to a file . I will be making that available to you

Please could you send me by Private Message, the zip code used for the DVR setup and region / country and list of channels (if you have it)