EPG not loading - Melbourne, Australia

General Discussions Plex Features
1

Hi There,
I have PMS 1.7.1.3856 running on a QNAP TS-453 Pro with last 4.2 FW Loaded.

The DVR setup can see my 2 HDHomerun boxes and can scan for channels which are about 85% identified but when I select an EPG to use and click continue the wait timer just runs indefinitely.

I have left it running for 6 hours and then was still able to click the cancel button.

Does anyone have an idea about why this is happening?

2

Are you able to provide some logs for this, please? :slight_smile:

3

Hi There,

Thanks.

What do I need to do to provide the logs?

Not familiar with this :smiley:

4

@“shane.jackson@tpg.com.au” See the link in my signature for PMS logs :slight_smile:

5

Hi DaveBinM,

Sorry for the delay in responding, have been snowed under at work.

I have just upgraded the NAS’s RAM and will update the FW to the latest 4.3.x build and then update PMS to the 64bit build and try again with the DVR setup.

Will let you know how it goes.

Cheers,

6

Good luck! Let me know how you get on! :slight_smile:

7

Hi DaveBinM,
Just getting back on my feet. Literally.
Queens Birthday weekend had a fall and tore the ligaments in my left knee, which was reconstructed 40 odd years ago. So it was a bit of a mess :smiley:

Any way, I have the latest firmware on the QNAP and since Plex 1.9.1.4272 have been able to load the EPG and recording is working fine.

Cheers,

Shane

8

@“shane.jackson@tpg.com.au” Ouch! Sounds nasty! Glad to hear it’s working for you now, and that you were back on your feet for another long weekend and the Grand Finals. :slight_smile: