Server Version#: 1.32.5.7210 DSM7 Version
Player Version#: 1.73.1.3905-c1a43e18 on Windows 11
When Plex tries to hw decode audio it creates an error in the log.
Jul 09, 2023 21:46:56.000 [140643223411512] Fehler — [Req#a35/Transcode/2rpco3vl99jzy60rxc3zvcto/b155f91e-17a0-4fdb-bf14-03ce53d64d28] [eac3_eae @ 0x7fc5ff85f500] EAE timeout! EAE not running, or wrong folder? Could not read ‘/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/tmp/pms-d430c3d9-ed65-4e2c-b6c4-83bb31ee7727/EasyAudioEncoder/Convert to WAV (to 8ch or less)/2rpco3vl99jzy60rxc3zvcto_18119-0-15.wav’
Jul 09, 2023 21:46:56.001 [140643240393528] Fehler — [Req#a4c/Transcode/2rpco3vl99jzy60rxc3zvcto/b155f91e-17a0-4fdb-bf14-03ce53d64d28] [eac3_eae @ 0x7fc5ff85f500] error reading output: -5 (I/O error)
Jul 09, 2023 21:46:56.001 [140643187321656] Fehler — [Req#a4d/Transcode/2rpco3vl99jzy60rxc3zvcto/b155f91e-17a0-4fdb-bf14-03ce53d64d28] Error while decoding stream #0:1: I/O error
The mentioned Folder does indeed not exist.
I have installed Plex on the main directory so the path should be /PlexMediaServer/AppData/tmp/… and not /var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/tmp/…
Is this path stored in some config file and can be edited? Or is there another solution to solve this issue?
In the Settings - Transcode the setting for temporary directory for encode is empty.
Thanks for your help.