EventSource: Retrying in 15 seconds

Plex Media Server NAS & Devices
1

Server Version#: Version 1.15.3.876
Player Version#:

Whilst looking at a separate issue, I noticed that I was getting a lot of there:

|Apr 23, 2019 10:29:44.766|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:28:24.185|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:26:57.576|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:25:30.966|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:24:04.263|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:22:37.721|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:21:18.258|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:19:51.242|ERROR|EventSource: Retrying in 15 seconds.|
|Apr 23, 2019 10:18:24.676|ERROR|EventSource: Retrying in 15 seconds.|

I appear to have 100’s of them this morning alone interspersed with a few other warning messages. I switched on debit and got a bunch ion these (amongst other things):

Apr 23, 2019 11:13:33.089 [0x7f6a9e450700] DEBUG - EventSource: Failure in IdleTimeout (0 - Success).
Apr 23, 2019 11:13:33.090 [0x7f6a9e450700] ERROR - EventSource: Retrying in 15 seconds.

Is the list above (timeout) enough to explain the problem and what I can do about it? (I am trying not to dump masses of log entries if I can avoid it).

thanks,
James.

2

Without seeing the other log entries (DNS or adapter related), it’s impossible to know which is causing this.

Please restart PMS, wait for a few to show, gather the entire ZIP file set, attach that ZIP file here.

3

will do - thanks, ChuckPA.

4

done!

Plex Media Server Logs_2019-04-23_16-31-18.zip (2.5 MB)

6

Got it. Thanks.

In your router/DNS resolver, you need to either:

  1. Make an exception to allow private domain 'plex.direct’
    -or-
  2. Disable DNS rebinding protection (not recommended)
Apr 23, 2019 16:27:28.925 [0x7fdd4e7d0700] ERROR - getaddrinfo(192-168-1-245.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -2
Apr 23, 2019 16:27:28.925 [0x7fdd4e7d0700] DEBUG - Network: 192-168-1-245.abcdefghijklmnopqrstuvwxyz012345.plex.direct failed to resolve to 192.168.1.245 but instead yielded ""
Apr 23, 2019 16:27:28.925 [0x7fdd4e7d0700] DEBUG - PublicAddressManager: Obtaining public address and mapping port.
Apr 23, 2019 16:27:28.925 [0x7fdd4e7d0700] DEBUG - EventSource: Successfully connected to 178.79.176.52.
Apr 23, 2019 16:27:28.925 [0x7fdd27d11700] DEBUG - PublicAddressManager: Obtaining public IP.
Apr 23, 2019 16:27:28.925 [0x7fdd4c3d8700] DEBUG - NAT: UPnP, attempting port mapping.
Apr 23, 2019 16:27:28.926 [0x7fdd27d11700] DEBUG - HTTP requesting GET http://plex.tv/pms/:/ip
Apr 23, 2019 16:27:28.926 [0x7fdd4e7d0700] DEBUG - EventSource: Failure in IdleTimeout (0 - Success).
Apr 23, 2019 16:27:28.927 [0x7fdd4e7d0700] ERROR - EventSource: Retrying in 15 seconds.
Apr 23, 2019 16:27:28.927 [0x7fdd4e7d0700] DEBUG - EventSource: Failure in IdleTimeout (0 - Suc
7

Thanks.

sorry to be dumb, but allow it to do what? …I cannot see any option for private domains.

8

which router/modem do you have. I will look it up on google if possible.

1 Like
9

that’s very kind of you! :smile:

I am in the UK and am using the “BT HomeHub 6” (BT is the provider) - the functionality you are referring to may be locked down. I have attached their guide

(BT) 2016-06 HomeHub6 - Smart Hub User Guide.pdf.zip (1.2 MB)

10

Best I can find is this:

You might wish to go searching in that forum. BT has a few oddities

11

will do. I appreciate the help.

12

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.