Server Version#: 1.42.2.10156 Player Version#: 2025.26.0 (1272) None of my external subtitles are working AGAIN. I already had to re-encode all subtitles from my library to UTF-8 just because Plex Team wanted it to, and now what? What other special format or peculiarity do I have to fix just to ma…

This is not helpful at all, you need to actually describe the problem. But externals subtitles broke for me too since 1.42.1.10060. I have Automatically select audio and subtitle tracks enabled and now it prefers the full internal PGS over the forced external SRT.

Besides all my configurations I mentioned, I explained the exact problem, what else should I add here? I am also using external SRT files, does your SRT files are even working?

Same issue in 1.43.0.10162. External SRT is broken. It works if burned in before playing, but if external, it fails to start the transcoder.

External subs work for me. What is is your server os, and which client are you testing with? Can you post a file so I can try to reproduce?

[image] Ari: now it prefers the full internal PGS over the forced external SRT Are you sure you are on 1.42.1? This was actually a bug and pms is suppose to pick the full sub over forced. This was fixed in 1.42.2 so it should work the way you want in 1.42.1.

Oh okay you’re right, the changelog says [image] Plex Media Server (Subtitles) When automatically selecting subtitles forced subtitles were preferred over full subtitles. (PM-3728) I must’ve forgot about it (I did the upgrade last week and only noticed yesterday). But why would I want full su…

The discussion around that was that if you are listening to your preferred language, you want to see everything. Why would you only want to see the subs for the language you know.

[image] Ari: now it prefers the full internal PGS over the forced external SRT. “full” and “forced” subtitles are different types. If your external subtitle would be of the “full” variety (like the internal one), it should be preferred. Are both the internal and the external subtitles correc…

[image] MovieFan: Why would you only want to see the subs for the language you know. No I think you got that wrong. If my preferred language is German, and the audio of the movie is also German, I do not need German full subs. What I need are German forced subs for the parts that aren’t Germa…

[image] Ari: Auto-select subtitle mode is Always Enabled. If you select that, you will always get full subtitles. Even if the movie has an audio track in your mother tongue. So this is what you would select if you were hard of hearing. [image] Ari: The rules should be as follows Full …

External Subtitles not working AGAIN

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Ari September 26, 2025, 12:23am 7

Oh okay you’re right, the changelog says

I must’ve forgot about it (I did the upgrade last week and only noticed yesterday). But why would I want full subs if the audio language is in my preferred language? What a terrible change.

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External Subtitles not working AGAIN

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