I have one managed (home) user, which is the admin account. When I attempt to create a second, regardless of name or attributes I select for the new account, I receive “Failed to create home user”.
When I tail the server logs, the only message that comes back associated with the attempt is this:
==> Plex Media Server.log <==
May 19, 2020 10:59:29.438 [10564] WARN - Sync: Couldn’t get sync lists without subscription.
I am on version 1.19.3.2764.
If anyone could assist in creating a managed user, that would be appreciated.
I only have one home user account, which is mine and for as long I can remember I wanted to create an account for my kids and control their content access.
Thanks for the answer, that helped a lot but now I am having diferen issues as a result of that.
I send the invitation to my friends so they can create their own accounts but somo are getting error when trying to accept the invitation. Then the ones that could accept the invitation couldn’t log out from the device to log back with their own account, so I eliminated all the devices from the server so the credentials will expire and require them to log back in, but even though i eliminated the devices, they are still being able to used it like before and they don’t appear on my dashboard even though they are playing.
Thank you so much! Yes, some accounts popped out of nowhere on my welcome screen, I’m guessing they were being created but stuck midway, anyhow it’s been fixed now, thanks to you and the devs at work!
