Failed to create some preview thumbnails (failureBIF)

Plex Media Server Desktops & Laptops
1

Hi

I found that a small number of media files did not get their thumbnails created, looked into the db and it showed something like this in media_parts.extra_data:

ma%3Acontainer=mkv&ma%3AdeepAnalysisVersion=2&ma%3ArequiredBandwidths=7194%2C6230%2C5168%2C5168%2C5168%2C5168%2C5168%2C5168&ma%3AvideoProfile=high&mi%3AfailureBIF=e2b7800-1302&pv%3AdeepAnalysisDate=1493681047

Can I somehow force to retry? Scheduled tasks won’t.

2

The only guaranteed way to have it recreated is by “dancing” it.
When PMS sees it again, it’ll treat it as new and then pick up the BIF generation for them.

There is no existing API for us to tickle the Butler to do it, which would be preferable

3

Good to know, thanks.

4

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