Server Version#: 4.142.2
Player Version#: 8.44 on iOS 18.1.1
Server Build:
Windows 10 21H1
6-Core Intel i5-9500 with QuickSync
32GB Ram
Gigabit wired ethernet to two Apple TV’s, 802.11AC wireless
Hi All,
I’m experiencing an odd playback issue I haven’t been able to resolve yet. But when I watch certain TV Shows and movies I’m getting a message on the client that the network isn’t fast enough. This started about two weeks ago, prior to that I never had any issues streaming content locally. I’ve followed the Trash guides and almost all my media can be direct played. Most of the time my server is near idle when watching local media and the network speed on the server is usually below 30 Mpbs.
When this issue happens I’m able to see the network speed on the server jump to 150mbps or more. From the plex dashboard, I can see the video isn’t transcoding. For example, we were watching Sons of Anarchy S1E4; played fine. S1E5 starts “buffering” and I’d get the message that the network isn’t fast enough. All the episodes are 1080p AAC Stereo.
I experience this on two apple TV’s, both wired with GB ethernet. My iPhone also experiences the issue with connected to my 5GB network. When I do internal speed tests I don’t see any issues. I’ve tried uninstall/reinstalling the client on my iPhone, rebooting all my equipment and Plex. I’ve read through the documentation about LSO and disabled it as well as other suggestions I could find online.
I also run the ARR’s and Caddy Reverse proxy. I’ve tried disabling those services and it had no impact.
Thanks for any help!
Below is a snippet of the reoccurring verbose error log:
Jan 05, 2025 15:34:41.691 [15800] VERBOSE - [IDLE] * transcoder - 80481201-688A-410A-88FA-F6DF654A7900 - 1 active item(s)
Jan 05, 2025 15:34:41.691 [15800] VERBOSE - [IDLE] * transcoder - ce4f543b-d47e-45a2-9725-45859855d49f - 1 active item(s)
Jan 05, 2025 15:34:41.691 [15800] DEBUG - Content-Length of D:\Plex Repository\Tv Shows\Sons of Anarchy (2008) {imdb-tt1124373}\Season 01\Sons.of.Anarchy.2008.S01E05.MULTI.1080p.WEB.H264-N3TFL1X.mkv is 1562456255 (of total: 1562606720).
Jan 05, 2025 15:34:41.695 [12724] DEBUG - Failed to stream media, client probably disconnected after 950272 bytes: 10054 - An existing connection was forcibly closed by the remote host
Jan 05, 2025 15:34:41.695 [12724] DEBUG - Completed after connection close: [192.168.1.17:58495] 206 GET /library/parts/85898/1590766582/file.mkv (27 live) #1513b4 TLS 83ms 950272 bytes (range: bytes=468773610-)
Jan 05, 2025 15:34:41.695 [12724] VERBOSE - [IDLE] Removing (2->1) work item http_download - /library/parts/85898/1590766582/file.mkv?X-Plex-Client-Identifier=76322660-B581-429A-91B2-E8C82E46D9AE&X-Plex-Client-Platform=iOS&X-Plex-Device=iPhone&X-Plex-Device-Screen-Density=3&X-Plex-Device-Screen-Resolution=1170x2532&X-Plex-Device-Vendor=Apple&X-Plex-Drm=fairplay%3Avideo&X-Plex-Http-Pipeline=infinite&X-Plex-Model=14%2C5&X-Plex-Platform=iOS&X-Plex-Platform-Version=18.1.1&X-Plex-Product=Plex%20for%20iOS&X-Plex-Provides=client%2Ccontroller%2Csync-target%2Cplayer%2Cpubsub-player%2Cprovider-playback&X-Plex-Session-Id=058B2544-A665-4553-9■■■-0DFFA492CFC0&X-Plex-Supported-Commands=abort%2CchangeQuality&X-Plex-Sync-Version=2&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&X-Plex-Username=SfordPlex&X-Plex-Version=8.44&X-Plex-Language=en-US&X-Plex-Device-Name=iPhone
Jan 05, 2025 15:34:41.695 [12724] VERBOSE - [IDLE] * http_download -
Jan 05, 2025 15:34:41.743 [15800] DEBUG - [Req#1513c2] Diagnostics: Building logfile zip
