I see your DSM 6 installation.
I see TWO Plex Media Server folders.
Which is/was the working DSM 6 one ?
The “Plex” shared folder was abandoned after migrating to DSM 7.
(I didn’t have sufficient permission to remove it )
Thanks. Everything seems to be in the Plex shared folder as it should be. Screenshots below (the calculating file size was taking forever, but there is a lot in there).
I will follow the step you lay out.
Here’s the guide (full form).
After you Uninstall + ERASE, you’ll follow the guide
Scenario 2 - Begin with Step 4. (where you give “PlexMediaServer” full control of the Plex shared folder.
I believe it’s the one that I have selected in my screenshot (as that’s the one with data from before yesterday). Possible that the other one was from one of my reinstall attempts yesterday (everything in that folder is dated as such)?
I would like you to follow the same instructions I gave Xzorba above.
After the migration, if there are issues with Plex Media Server and Plex Media Server.old then we’ll sort it out then.
Thanks! This worked and everything is back up and running.
OK, it worked, everything is back up and running. @ChuckPa you are the greatest.
Hi @ChuckPa - I am running into one issue I can’t seem to resolve. Every time I add new media, Plex can not see it until I rerun the " Check Apply to this folder, sub-folders, and files" set. If I re-run apply to all it finds it, but something must be wrong to need to do this every time.
Media permissions being set or not set when you put them on the Syno is dependent on what they are as you upload to it.
When you use SMB, the default is “You-only” unless you’ve set media permissions to something less restrictive on your computer.
When you use NFS (Linux), the default permissions are to allow others to read.
What are you uploading the media from and which protocol you’re using to do the upload to DSM ?
I am FTPing from another server, but logged into synology under my regular account. This is how I used to do it as well prior to the upgrade.
That explains it. FTP will, by default, grant permission to only your username.
Your FTP client should allow you to relax those permissions on upload
Remember, on DSM 7, not to put media in your DSM “home” directory.
PMS doesn’t have access to this.
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