Fake Empty Libraries listed under server. Can't remove them

Server Version#: 1.41.6.9685
Player Version#: 4.145.1

This has been going on for a while. There are 3 phantom entries listed under my server in the sidebar on Plex Web, 2 in non-web clients. These can not be removed.

The entries:

  1. Home - with a question mark icon in a circle
  2. Movies - An empty “Movies” Library (I have a real one with plenty of content). Icon is the same as any Movies library.
  3. TV Shows - Same as Movies, empty while I have a real one. Icon is the same as any TV library.

Behavior:

  • Under the 3 dot menu for each, the only option is to Pin the item. (And if pinned, to unpin it.)
  • “Home” can not be clicked or interacted with
  • “Movies” and “TV Shows”, when clicked, show an empty library. Nothing can be done within the library. The 3 dot menu next to the library name when selected still only allows to pin or unpin.
  • The libraries show the “Manage Libraries” button.
  • Manage Libraries section of server only shows the real libraries, not the phantom ones.
  • Changing names of real libraries works and phantom libraries keep the old names, but they don’t go away.
  • iOS Plex both of the phantom libraries are just called “Library”, but one has a movies icon and one has a TV icon.

I’d really like to remove all 3 useless entries under my server without affecting my actual library functionality (which is all operating as expected). Screenshots attached.

Sidebar on Plex Web:

Same view on Plex iOS

View upon clicking “Movies”

View under “Manage Libraries”, with only real libraries listed

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.