Fast forward skipping show on FireTV DVR

Server Version#: 1.19.3.2831
Player Version#:newest (I’m not sure the number)

Lately, when I try to fast forward commercials, something has been going wrong. I press skip 3 times, it says 90 on the screen, and then when it loads, I am back in the middle of the episode. If I press skip back, nothing happens. It can’t go back unless I stop the recording and start it again. When I do so, instead of 90 seconds, I have usually skipped ahead about 6 or 7 minutes.

It has happened repeatedly while watching shows from the CW, which also cut out parts of the show if I use the actual commercial skip feature in the DVR itself.

This problem started BEFORE the new skip intro feature was introduced. It has been going on for at least a month.

Thank you!

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