When I play the MKV media file on the IOS client, it shows that it cannot be played, as follows.
An error occurred while playing the media. Please try again.
Direct playback is not possible. Reason: The application cannot play this item directly. Comes with container
The protocol http of mkv and video codec hevc has no direct play video configuration
document.
Unplayable reason: File is unplayable. Color space is
not supported.
What do I need to do to solve this problem? Can you help me?
