Fire Stick Forcing Use of 4K media when 1080p Exists

[blim5001]

Sadly this has been a problem for a long time…

4k version is used for transcoding to some clients when 1080p version is available

Server Version#: 1.26.2.5797 Player Version#: 9.2.3.32818 (966a0f23) Recently I noticed that my server was transcoding 4K content to some remote clients, which is not suppose to happen as I have a 1080p copy of all 4K content that Plex should transcode instead. I first noticed this for some of my family members’ Roku devices (don’t have one to test with) and also on my Android phone. See the Android screenshot, where only a 4K version shows up. This doesn’t happen on my Windows PC using Firefo…

An old employee said they were going to look into it, but nothing ever happened. (I think they were one of the people laid off recently)