First Installation - I am totally lost

Plex Media Server NAS & Devices
1

Server Version#:1.41.3.9314
Player Version#: ?
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> - don’t know what you want
What a terrible software. Look to what Apple does. Use the products without help.
Plex is lightyears away from it. So why I am complaining ?

First installation. Okay, not be the first, but when I tried the first time I was already lost with what I was presented. So I de-installed it until I have more time to look into it. Now was the time.

But it is a total disaster. Nothing works. I installed plex from the Synology Paket Center again.
When following the path I get the screen:
No Authorization.
You have no authorization for this server.
You can probably assign it to your account by “opening plex …” in the MacOS menu or Windows system tray. For further tips …

This is obviously no help as I am accessing it via browser. I tried to follow https://support.plex.tv/articles/200288586-installation/
but when trying to open via SSH it is administratively prohibited.

Anyhow this is not the way it should be: There should be a help what can be done.
Instead one is lost. Support is not available from Plex, only forum.
Why should I consider to buy such terrible software, if there is no support, but forums?

Anyone has a clue or a better alternative to such a disaster?

2

I would recommend that you use another app like Emby. I agree that Plex has a very steep learning curve but then, I might add that it is way more powerful. Once you get the hang of it, you don’t want to use something else.

3

Because the forums are supported by the community and plex staff, 99% of issues can be fixed.

Have you seen the FAQ: Synology FAQ - Questions, Answers, and How-To's

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