Fresh Install on Ubuntu 18.04.4 AMD64 becomes unresponsive

Server Version#: Current via Download and Repo

I am in the process of setting up a fresh Plex server on a VMware ESXi host via an Ubuntu VM with 8 core and 16GB ram. 4 times I have attempted this and every time once Plex gets installed (after all OS updates are done) the server becomes unresponsive. I am unable to ssh & console is unresponsive. I can confirm this happens via downloading the deb with wget and dpkg-i as well as installing the package via the repo list.

Anyone else seeing this issue?

If you can’t complete the setup, two things:

  1. Restarted Ubuntu ? (the runtime libs for networking will be in flux)
  2. How is the network configured? Same subnet as the client being setup from?

Restarted a few times.
Network is configured as a typical server. Nothing unique, full access outbound no inbound.

Didn’t answer my network question :wink:

Are setup client and server on the same subnet?

Rewording: LAN or Remote only?

oh right, yes.

RFC-1918 compliant ?

All local lan.

Create a tar.gz of the Logs directory (under /var/lib/plexmediaserver) and attach please. I’ll take a look.

How do you suggest I do that when the server is unresponsive?

Open a terminal window and go grab it manually.
If the host itself isn’t responding then you have a good indication where to start looking first.

I’m not sure you fully understand what I am reporting. The sever STOPS responding after the Plex install. I am not able to SSH.

To be 100% clear;

The moment you install Plex the entire Linux host becomes unresponsive?

If so, which packaging variant are you installing?

From Plex via dpkg ?
From Linuxserver.io (Docker) ?
From Ubuntu store (SNAP) ?

(I’m really surprised here. In all I’ve seen, I’ve never encountered this type of issue so am trying to grasp everything happening)

Yes, I am surprised too.

To also confirm please? (extremely important to me)

PMS brings the entire host to a full stop the moment it’s installed?

Is the VM Guest the only thing impacted or is all of ESXi halted?

:thinking:

That is correct. I am installing right now on Ubuntu 16.

Sorry, I edited to ask.

Is all of ESXi halted?

Guest only.

Which ethernet adapter emulation is assigned?

If you have VMNET3 assigned, try e1000e.
there is/was a known Ubuntu/ESXi incompatibility which would crash the guest and some hosts too

It is VMXNET3

I’ve never seen this before

I chased that one for about 3 months before we stumbled on it.
ESXi 6.5 or 5.5 (?) with Ubuntu -> BOOM.

It is/was an incompatibility in Ubuntu’s adapter driver where it interfaced with the IP stack.

It started on Ubuntu 16 and I would hope (?) it’s resolved?