Generic Icons Appearing vs. Actual TV Show icons (image attached)

For quite some time any TV Shows (or films) in which I had downloaded to our NAS drive appeared properly with actual TV Show icons

For some reason all I am seeing currently are these generic icons (see image)

Might anyone know the methodology to restore the actual TV Show icons?

I am guessing Plex synced with IMDB or another online database
Thanks

If you log into plexweb, is it the same thing?

http://app.plex.tv/desktop

If so, I would say try doing a “Refresh all Metadata” to the shows/libraries it’s affecting. If not, I would say it might be something with the Samsung TV app, maybe try uninstalling it and reinstalling it.

The only other thing I can think of is maybe there’s database corruption, but I don’t think I’d go that route yet. However, if you search google for “Repair Plex Database” it should give you a guide on how to do it for your particular operating system. Again though, do this as a last resort.

Thanks for the prompt reply.

Yes, the same occurs at http://app.plex.tv/desktop.

I did then follow your advice to refresh the data and proper icons are now appearing at least at the desktop level…will check other devices

Many thanks…

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