Server Version#: 1.18.2.2058
Player Version#: Plex Web 4.16.2, Plex for Android 7.25.1.14216 and other which I’m unable to verify at the moment.
Server Hardware: Intel NUC8i7BEH
Server OS: Ubuntu Server 18.04.3 LTS
I’ve ripped a Dutch (BE) TV Series which contains 10 seasons. From season 7 onwards all episodes play green video when using hardware transcoding. Sound plays normal.
When I disable hardware transcoding the episode plays fine.
In a previous version of PMS I was able to see a bit of picture coming through as it was more of a green checkerboard then. I think it was version 1.18.0.1944. That was on a Synology DS1019+. I’ve since migrated to a NUC.
Video Info:
- Codec MPEG2VIDEO
- Bitrate 5507 kbps
- Taal English
- Anamorphic true
- Bit Depth 8
- Chroma Location left
- Chroma Subsampling 4:2:0
- Color Primaries bt470bg
- Color Range tv
- Color Space bt470bg
- Color Trc bt470bg
- Frame Rate 25 fps
- Height 576
- Niveau 8
- Pixel Aspect Ratio 64:45
- Profile main
- Ref Frames 1
- Scan Type interlaced
- Width 720
- Display Title 480i (MPEG2VIDEO)
The bolded lines are only present in episodes starting from season 7.
When I play the file directly in VLC on Windows everything seems to be normal.
When I play it in Windows Media Player, the aspect ratio is not right as it stretches over my entire ultrawide monitor.
Plex Media Server Logs_2019-12-05_12-14-44.zip (5.7 MB)
