Grid view missing in web client

Plex Players Desktop Players
1

Server Version#: 1.18.3.2129
Player Version#: 4.12.3
Live TV & DVR using web client (Chrome, Brave etc…) is no longer showing grid view for channels. The grid does show on Android Plex app, just not on the web client. I tried clearing all cache/cookies, signing out of plex and back in, restarting, refreshing the guide, but nothing brings the grid view back to the web client.

2

Use the hosted web app app.plex.tv

3

Of course this gets corrected right after I posted…I had to go to Live TV & DVR settings, delete the DVR, then add it and set everything up again and now the guide shows in the web client. No idea what caused it in the first place though and it was odd that the guide never went away on FireTV and Android apps.

4

Yes, it’s a bug in the web client; if you’re not using the url https://app.plex.tv/ (hosted url that always has the latest version of the web client) you may run into the bug; the alternative if you must use your local url is to delete and re-add the DVR.

5

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