Updated to the new Plex server version and Hardware transcoding for SDR files is working correctly. Bu I am unable to play any HDR content with HDR - SDR tonemapping enabled.
It is my understanding that with hardware transcoding, if the GPU cannot perform the tonemapping then it should fallback to software. However in my case the file just fails to play at all. It will sit with the spinnign circle for hours if I let it.
However, going into the settings and disabling the tonemapping and the files play without issue. Just not with the tonemapping.
My plex server is running in Docker in Unraid 6.10-rc2. The logs show errors like this when trying to play HDR content:
[Transcoder] [AVHWDeviceContext @ 0x1536b4914d40] No matching devices found.
Please enable DEBUG logging again. Click SAVE after enabling.
I can see nothing.
Nov 22, 2021 03:54:21.403 [0x14d222bcdb38] ERROR - Subscription: Error refreshing sub: Could not find providers for subscription
Nov 22, 2021 03:54:23.918 [0x14d223a02b38] ERROR - Subscription: Error refreshing sub: Could not find providers for subscription
Nov 22, 2021 03:54:23.920 [0x14d222bcdb38] ERROR - Subscription: Error refreshing sub: Could not find providers for subscription
Nov 22, 2021 04:41:17.684 [0x14d22311db38] WARN - NAT: PMP, got an error: Not Supported by gateway.
Nov 22, 2021 05:41:06.104 [0x14d2240d2b38] ERROR - LPE: unknown item 90266.
Nov 22, 2021 05:41:06.104 [0x14d2240d2b38] ERROR - Sync: failed to generate query for path library://1cea171a-bdab-4792-add4-c0bdcf511185/item/%2Flibrary%2Fmetadata%2F90266 in sync item 49716234
Nov 22, 2021 05:41:06.104 [0x14d2240d2b38] WARN - Sync: sync item 49716234 has an empty sync set query, assuming sync item is no longer valid
Nov 22, 2021 05:41:17.588 [0x14d2225abb38] WARN - NAT: PMP, got an error: Not Supported by gateway.
Nov 22, 2021 05:41:27.176 [0x14d2240d2b38] WARN - Connection Tester: Error testing media server ls-Themainframe in 10000 ms.
Nov 22, 2021 06:06:07.275 [0x14d22274eb38] INFO - It's been 21898 seconds, so we're starting scheduled library update for section 1 (Films)
Nov 22, 2021 06:06:07.275 [0x14d22274eb38] INFO - It's been 21898 seconds, so we're starting scheduled library update for section 8 (Misc)
Nov 22, 2021 06:06:07.275 [0x14d22274eb38] INFO - It's been 21896 seconds, so we're starting scheduled library update for section 7 (Music)
Nov 22, 2021 06:06:07.275 [0x14d22274eb38] INFO - It's been 21896 seconds, so we're starting scheduled library update for section 4 (Photos)
Nov 22, 2021 06:06:07.275 [0x14d22274eb38] INFO - It's been 21896 seconds, so we're starting scheduled library update for section 5 (Theatre)
Nov 22, 2021 06:06:07.275 [0x14d22274eb38] INFO - It's been 21891 seconds, so we're starting scheduled library update for section 2 (TV programmes)
Nov 22, 2021 06:06:10.644 [0x14d22311db38] ERROR - Subscription: Error refreshing sub: Could not find providers for subscription
Nov 22, 2021 06:06:10.645 [0x14d222baab38] ERROR - Subscription: Error refreshing sub: Could not find providers for subscription
Nov 22, 2021 06:06:10.768 [0x14d22311db38] ERROR - Subscription: Error refreshing sub: Could not find providers for subscription
