Help figuring out why I can't resume some shows -- just hands and i see a spinner

I periodically cannot resume movies that are on my server, and not sure why. It just happened tonight for a Cinderella movie my kids were watching. When we went to resume it about an hour in later in the day, my Plex client on Nvidia Shield just shows a spinner.

Tautilli shows the movie was direct play video, directplay audio and is an AC3 audio track.

It wasn’t a network issue at this time I don’t think as I could access my unraid server without issue, and the shield could load YouTube and other streaming content fine.

I’ve attached the logs when this happened.

Plex Media Server Logs_2019-12-30_16-42-23.zip (6.0 MB)

Oddly, the next day, when we tried playing the same movie it played without issue and I could skip around the movie easily with no freezing. I’m hoping the logs above can give a clue what’s going. On.

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