Sounds like it could be a permission issue or some (permission related) issue with how your drives are mounted. PMS is running under a separate system account which needs to have permission to see those files… and Linux is strict when it comes to those permissions.
tom80H
2
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Plex Media Server doesn't see any of my files when scanning | 4 | 233 | July 29, 2025 | |
| Plex unable to find any files | 2 | 181 | June 7, 2021 | |
| PMS doesn't see subdirectories (Ubuntu) | 3 | 107 | November 8, 2025 | |
| No files showing in my media library folders | 14 | 460 | January 30, 2021 | |
| Plex Media Server cannot see my video files | 2 | 215 | February 22, 2022 |
