Hisense Plex no longer playing files that could be played until recently (multiple file types)

Up until recently, the Plex app on my TV was playing everything perfectly. All file types played… .AVI, .mp4, .mkv - But up until a few days ago, some files would no longer load, while others would. Playback is not an issue on the iPad app, or the server. Just the TV.

For instance, I wanted to watch “Before we go” (the file type is .mp4). Works elsewhere, just not on the TV. Same goes for an episode of “Younger” (.mkv), an ep of “the Originals” (.mkv - while another .mkv file/ep of the same show does play). My toddler wanted “Jurassic World”, watched it 100x before through TV app, but now won’t play (.AVI). He’s currently watching “Minions” which is an .AVI file and it’s playing perfectly.

Did a factory reset on TV, didn’t change.

Am at a loss. Not sure what else can be done.
Would really appreciate some help please…

Got it working on my Hisense. ( A few extra modifications on settings )
Audio: DTS (DCA) and DTS (DCA) ticked / Volume Boost not ticked
Video: Local, Remote, Online Quality : Original, Subtitles Size: Normal, Allow Direct Play and Stream: Ticked, maximum H.264 Level: None.
I hope it works for you.

Thank you so much rixh999! it’s working again.

your welcome :slight_smile:

Hi. I tried these settings but it’s not working for me… :’( :’( :’(