Home Video Audio and Video Issues

Hello All,

I am new to Plex and just tried watching home movies on my Windows PC, they have audio but no video. I also tried watching them on Plex App thru TIVO and had video but no Audio, everything else works, movies, music, pics, etc…

Anyone have any suggestions?

To give a qualified recommendation, we need to know more about the file format of your home media.
mediainfoXML

Also please note which Plex client you are using. There are at least 4 available on Windows:

  • the server manager ‘Plex Web’
  • the Windows App store Plex app
  • Plex HomeTheater
  • Plex Media Player