how can I delete servers and start over? Keeps looking for servers?

server-windows

#1

I want a easy fix to delete servers and install new ones.... but Plex keeps looking for servers.


#2

the method which tries to keep your media library intact:
https://support.plex.tv/hc/en-us/articles/204604227-Why-can-t-the-Plex-app-find-or-connect-to-my-Plex-Media-Server-

the nuclear option:
https://support.plex.tv/hc/en-us/articles/201941078-Uninstall-Plex-Media-Server


#3

Same problem here, the Apple TV app won’t launch because is stuck looking for an old server that doesn’t exist. Re-installing the app was the only way to fix it. However now that old server still is listed and can’t see an option to remove it anywhere. Not a big issue because the new server is working fine.


#4

https://support.plex.tv/hc/en-us/articles/115007577087-Devices


#5

I still can’t fix this. Now I cannot use plex unless I reset my PC. I wonder why plex is not providing an easy solution for this problem. Well! What a shame. I was hoping to be a plex user.


#6

@MyPlexMine said:
I still can’t fix this. Now I cannot use plex unless I reset my PC. I wonder why plex is not providing an easy solution for this problem. Well! What a shame. I was hoping to be a plex user.

You haven’t really explained your problem. This thread was about removing an old server, which can be done using the links provided. What you are describing sounds totally different.


#7

I’m sorry for the confusion. I removed my old server and tried to create a new server by reinstalling the .exe file. However, the web app could not locate the newly installed server. It has got his eyes locked to the old one that I removed. I tried deleting the app data after removing and uninstalling the server but still no luck. If you give the option to remove and delete a server easily, why not provide an easy solution to fix problems that are caused by that. If fixing it is to much work then it is better not to allow users to delete their servers or warn users that fixing it is not as easy as deleting it. I thought the thread kinda related to my issue but didn’t really read all the comments and didn’t explain my issue properly. You are right, and I am sorry about that. I would love it if you can address this issue to the devs.


#8

I calmed down myself today and finally found an extremely easy solution and I thought I could share it. Deleting the server or just uninstalling it from your computer is not enough. You should use a dedicated software that can completely uninstall or remove an app including all the leftovers [every file related to the app]. That is the only way that the web app can forget about the old server and move on to the newly installed server.
I suggest the developers of Plex share this easy method or provide their own app that can completely remove the media server. Again sorry for any negative thing that I might have caused. I was just so frustrated yesterday.


#9

@MyPlexMine said:
Deleting the server or just uninstalling it from your computer is not enough.

That is actually on purpose. It allows users to install other versions of PMS without ruining their setup. We have a support article that describes how to remove the entire PMS installation. https://support.plex.tv/articles/201941078-uninstall-plex-media-server/

The steps mentioned previously in this thread are also a quick way to remove the settings that identify the server so it can be seen as new, but without having to recreate all your libraries.