The new design is really messy and hard to navigate, and I’d like to switch back to the old one. Why is it that whenever something works well, it always has to be changed? Just because it’s possible? This update feels terribly confusing and unnecessary, and honestly, I just want the old design back. Does anyone know if there’s a way to revert?
12 Likes
Nope, you cannot, Plex doesn’t allow you to pick application versions, you either run the latest or you don’t, we’ve been complaining for 11 hours straight so far nobody from Plex seems to care
5 Likes
Any other option? with this I could not work.
3 Likes
Everyone else is uninstalling Plex and replacing it with Jellyfin as far as I’ve seen. I’m hoping that eventually somebody at Plex sees all this backlash and reverts the update though
6 Likes
No way ? the update is still done on all devices. That’s really a bad day. … 
4 Likes
Yup, a lot of people had this happen while they weren’t home, came back to watch their content, and couldn’t because they couldn’t even navigate the application, Plex shot themselves in the foot this time
4 Likes
This is another way to get rid of there Plex Lifetime Pass users. First the data leak issue, and now this… The worst part is that you don’t even have a choice. You weren’t even asked if you wanted the update. And after the data leak, that’s pretty much the dumbest idea ever, because who’s to say that the update is even from Plex when there hasn’t even been a statement about it?
3 Likes
Following in hopes that I can revert back as well. This new ui sucks. I have been using plex for over 15 years. This is by far the worst thing I have ever seen. It is horrible to navigate and is freezing up constantly.
6 Likes
Not sure what you mean here. The customer database leak has nothing to do with the app update. The New Experience interface has been available for awhile now on the Roku beta app and the Apple TV TestFlight app, and Plex said they were using the betas to test and iron out bugs before it became released as the “normal” version – which is literally what beta apps releases are for.
The leak doesn’t have any effect of how Plex publishes apps on Roku, so there’s no way the new app is “counterfeit* or whatever you’re insinuating. If you check the Roku release thread here on the forums, Plex announced that the new version uses the new interface, so there most certainly has been a statement made about it. They aren’t going to send everyone an email about the new interface being released.
