How do Plex Apps (Roku, Android, etc) differ in Remote Access to app.plex.tv?

This post is a companion to my post here:

I haven’t gotten any response there yet, and so am trying to get some more direct answers as to why I might be having these issues.

I’m hoping a staff member or other user with direct knowledge can explain how the apps perform their connection. Specifically why connecting with a browser to:

https://app.plex.tv and/or https://plex.mydomain.com would result in a working remote session and yet the apps would be unable to connect.

I saw some indication in a reddit thread that apps won’t connect directly to a server (in the context of using a reverse proxy) and that they will use app.plex.tv. I don’t know if this is true, and if so what it means exactly.

Any insight on this or my linked issue would be appreciated.

Turns out the Android/Roku clients are a bit pickier with SSL handling than the browser.
If your server certificate isn’t handled the way they expect to validate it can cause problems.
I’ve posted more about my solution here.

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