How I stabilized my Plex server and Roku apps, post update to 8.6.4.10597

Plex Players Streaming Devices
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Server Version#: 1.42.1.10060
Player Version#: 8.6.4.10597

I’m not a fan of version 8.6.4.10597 of the Roku client, and I seriously doubt Plex will backtrack and roll back to an earlier Roku client version. They seem to be doubling down on this new UI being their way forward. Like many of you, I had numerous problems, I couldn’t connect to my Plex server libraries, encountered multiple UI and performance issues post update.

For the record, I’m running my Plex server on a Windows 11 24H2 Beelink AMD Ryzen mini PC with 64gb RAM and 2.5 TB of SSD storage for my 500+ movie collection. Here’s what I did to stabilize my Plex server:

  1. Exited Plex server, uninstalled Plex server but didn’t reboot.
  2. Reinstalled the latest Plex server
  3. Logged in on the Plex server from the web GUI and made the following configuration changes:
    A. Account: Experimental Features = disabled
    B.. Online Media Sources: only source I enabled was Live TV
    C. Settings>General: Server Update Channel = public
    D. Manage>Live TV & DVR: Deleted my Silicon Dust tuner, I wasn’t able to watch more than a couple of minutes of OTA television anyway, it keeps reloading.

Did I mention how much I truly hate the new UI? I was able to strip down the UI to just three tabs: Home, Libraries and Live TV. I’m now able to reliably watch my movies and TV shows, along with Plex live TV channels. Also the performance of the UI seems to be improved. It’s now almost usable, not what I’m accustomed to and I have lost functionality but at least Plex is now useable for watching my personal media and Plex live TV.

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Can you be more specific where the option “Account: Experimental Features = disabled” is located?

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Setings>Account>Experimental Features, set to disabled if enabled. You’ll need to scroll all the way down: https://app.plex.tv/desktop/#!/settings/account

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Thanks, I was looking in the App on my TV using Roku. I see it is a desktop version you are referring to. Thanks again.

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Well, I’ve given PLEX a couple of days to at least communicate, and then spent the day migrating to jellyfin. Very easy to do. The only issue I have is the jellyfin media matching algorithm. I’d say that almost 25 percent of my media needs to be re-matched. Other than that, it works pretty easily.

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I can confirm this worked for me 2025-09-18 20:51 EDT

The Roku app changed the message from “no content” to (paraphrasing) “go favorite some libraries in order for things to show up in ‘Home’”. So I did, and now content is available.

But still, having to reinstall the server after an app update is stupid.

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Yeah, I installed Jellyfin as a service on my server. Works fine, except more than 50% of my library needed to be re-matched. I shutdown the Jellyfin service and figured out how to fix my Plex server.

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Would clients have to do this also? And/or would they need a plex pass to do so? To explain how to fix multiple times is going to be annoying asf. Setting up Emby still and that will be everyone’s migrate. Not going to make a habit of re-explaining plex changes every 3 months or so.

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If they were previously having the “no content” message, I imagine they would need to go up and favorite the libraries. Depends on how much time you want to spend explaining that to users.

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No, I only had to take those steps on my server. Once I did it, my clients were able to connect and find their libraries.

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